Thanks for shopping from Elegance.

If you are unsatisfied with your purchase, we’re here to help.

Elegance Return Policy

  1. You have 3 calendar days to return an item from the date you received it.
  2. To be eligible for a return, your item must be unused and in the same condition, you received it.
  3. Your item must be in its original packaging.
  4. Your item needs to have a receipt or proof of purchase.

Elegance Refund Policy

  1. Once we receive your item, we will inspect it and notify you that we have received your returned item.
  2. We will immediately notify you of the status of your refund after inspecting the item.
  3. If your return is approved, we will initiate a refund to your method of payment.
  4. You will receive the credit within a few days, depending on the refund issues.

Elegance Delivery Charge Policy

  1. You will be responsible for paying for your own delivery charge for returning your item.
  2. Delivery charges are nonrefundable.
  3. If you receive a refund, the cost of return delivery will be deducted from your refund.

Contact Elegance

If you have any questions on how to return your item to us: Inbox us on Facebook.

Or you can Contact us at 01776-774422 this number. 

Note: Elegance holds the terms and conditions of the Return & Refund Policy.